Category Archives: Column

Seek Out Your Most Profitable Customers

“If the wind will not serve, take to the oars.”

— Latin proverb.

Ideally, you want profitable customers pounding down your door, demanding your products and services to the point you can't deliver anymore. Customers are so loyal that they ignore small mistakes and work with you on more significant projects.

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Making Data Useful for Decision Making

Making Data Useful To All Involved

Sidebar: Dashboards: Outside Looking In. Dashboards aren't just for employees inside the company. A Web-based dashboard can be a tool for providing valuable data to customers in the supply chain, too.

Computerworld E-business News

Dashboards  provide a single view to many real-time processes in your organization. This short introduction introduces using dashboards to track customer interaction points.

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