How Well Do You Do The Basics

So many executives ask for new strategies they haven’t seen anywhere else. I ask, “What strategies have you already tried?” It’s rare they note more than 3 things they have tried. Are you endlessly seeking new solutions to tired old problems?

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Ask A Complete Question And Get A Complete Answer

How to structure questions to get answers that solve real problems for your business.

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A Customers Experience Is Their Own

How often to our customers have problems that seem only to be a problem for them? I mean, no matter how they explain it we think to ourselves, “What am I supposed to do about it?” Or even worse, “This customer is an idiot!”

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