Courting Your Leads Before Selling Increases Conversion Rates

How to convert more leads faster with this simple method.

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Customers Remember How Well You Did A Job

Take time to do a job right, as a customer desires it, over doing it fast. There will always be someone who will do it for less, in a shorter amount of time, but explain why you do things differently. When you focus on producing the solution a customer desires, it often doesn’t matter how fast you do it.

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A Rotten Apple Is Just That, No Matter What You Call It

How does changing a companies name contribute to increasing profits or retaining customers? It doesn’t! Only two things can improve profits and customer retention:

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Ways Customer Feedback Helps Your Company

Customer feedback is gold to your business, it provides great value for the small amount of time it takes to collect. Use feedback to learn more about how your customer thinks.  To gather regular feedback that can help your business, encourage feedback that:

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Reduce The Pain Of Unfulfilled Customer Expectations

BrainBox turned a late delivery into something memorable to Debbie Weil, publisher of WordBiz Report. When you don’t deliver what your customer expects there are a couple of things you can do to make it less painful for them:

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Reducing Delays At Point Of Purchase

What can you learn from this fast food giant? How can you take orders from customers waiting to purchase your services?

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