Why your sales people are not using customer relationship management, sales force automation, or other so called selling tools, and what you can do to improve adoption.
Are you letting marketing hurt your ability to generate new sales and create customer relationships?
Ways to get what you want from employees by helping them get what they want.
How to get employees to embrace your organizations larger mission while keeping employees happy.
Do you want to attract highly talented employees? John J. Mack, the head of Credit Suisse First Boston, says “a firm’s best hope for distinguishing itself in the crowded financial field now has to come from its superior management of people.” …
To have a strong client relationships you need even stronger employee relationships. In Joseph Neubauer‘s 20 years of executive experience he’s found five precepts that contribute to building enduring client relationships. Neubauer shares them with Leader to Leader, which I’ve summarized here.
Every employee is different, each produces their own value to the organization. Kaleem Aziz puts forward a controversial point about measuring an individuals performance, while asking some important questions. Like your customers, your workforce must be cultivated to produce the most valuable pool of resources possible.
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