Understanding the Mindset of Buyers

How to read the mind of buying customers so that you can quickly convert prospects into sales for your b2b technical services firm. Customer survey insights you can use to understand buying behavior.

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Role of pictures in social media

How to use pictures in social media to create rapport, increase followers, and some basic rules to observe. Describes ideas for using pictures in your social media marketing activities.

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How to Involve Your Customers in Events

Powerful interaction tools for use with event marketing to capture new insights for greater profits and customer retention. How to show customers you are listening while discovering customer interests.

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Create Customer Satisfaction Everyday

How to create customer satisfaction early in the selling process that creates more referrals for your sales results.

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Are You Building Relationships In Service

A powerful way to cultivate customer relationships even with a customer service call, including points to include in every call interaction.

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A Secret of Lead Generation that Drives Sales

How to get prospects to call you? The first secret of prospecting they you are not using, that is killing your business profits.

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How Strategic Long-Term Buying Relationships Are Creating Valued Customers

Ways to increase customer life time value and increase what customers get from your complex services.

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